![]() What if I show up late for my reservation? Is there a penalty? If it is within 12 hours, please call your branch. You can only cancel online up to 12 hours prior to the start time. To cancel a reservation, sign into our self-scheduler on the website, click on My Appointments and select Cancel next to the reservation you would like to cancel. If you need to cancel, please do so as soon as possible to allow other members the opportunity to attend the class. When you make an online reservation, you will receive an email confirmation. How many reservations can I make? Can I reserve spots for someone else (sibling, friend, etc)?Įach child has the capability to make only ONE reservation per day. Between each reservation group, the staff will require 15 minutes to clean and sanitize before the next group arrives. The length of time for each reservation varies. What is the duration of each reservation? After this time, members will no longer be able to make reservations. Reservations will close one hour prior to start time. Reservations are made on a FIRST COME, FIRST SERVED basis.ĭoes the reservation system close at any particular time? You will be able to make a reservation SEVEN days in advance. Visit the Welcome Center at your Y and ask for assistance with creating a reservation. What if I am having trouble making a reservation? In order to guarantee that your child will be able to attend, reservations will be required. Yes, at this time, we have limited capacity in our KidZone. You will receive an email to confirm your reservation.Next to available time, click the dropdown menu and select the time of your choice.Select the Reservation Date of your choice.Note: This is the email address that will receive your reservation confirmation. Enter your Email Address and Phone Number.Enter your child’s first and last name as they appear on your Y Membership Account.Select your branch from the dropdown menu.Locate the Reservations Self-Scheduler below.We can’t wait to welcome your kiddos with lots of fun and engaging activities in a safe environment. YMCA Academic Program (Kids Hope Alliance). ![]()
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